This Privacy Policy applies to personal information collected when you:

• Request an estimate or repair services
• File or process an insurance claim
• Apply for financing or payment arrangements (if applicable)
• Visit our website or communicate with us

Under FTC guidance, businesses like auto shops may be subject to the Privacy Rule if they collect personal information in connection with financing, leasing, or financial services.

We may collect the following categories of personal information:

A. Personal Identifiers

• Name, address, phone number, email address

B. Vehicle & Repair Information

• Vehicle identification number (VIN)
• Insurance claim details
• Repair history and estimates

C. Financial Information (if applicable)

• Payment details
• Insurance billing information
• Financing or credit-related information

Under FTC rules, personal information tied to financing or financial services is considered protected nonpublic personal information.

We use your information to:

• Provide collision repair services
• Process insurance claims
• Communicate with you regarding your vehicle
• Facilitate payment or financing arrangements
• Comply with legal and regulatory obligations

We only collect and use information necessary to deliver requested services.

We do not sell your personal information.

We may share your information only in the following situations:

A. Service Providers

We may share information with vendors (e.g., parts suppliers, payment processors, insurance companies) strictly to perform services on our behalf.

FTC guidance allows sharing with service providers if they are contractually restricted from using the information beyond the intended purpose.

B. Legal Compliance

We may disclose information:

• To comply with federal, state, or local laws
• For law enforcement or regulatory purposes

The FTC permits disclosure without opt-out in certain legal or transaction-processing situations.

C. Transaction Processing

We may share necessary information to:

• Process insurance claims
• Complete requested services

Such disclosures are allowed when they are required to complete a customer-requested transaction.

If we engage in activities involving financing or credit:

• You will receive a privacy notice at or before the time of entering into a financial agreement
• If applicable, you may receive an opt-out notice before we share your information with certain third parties

FTC rules require providing privacy notices when a customer relationship involving financial services is established.

We maintain administrative, technical, and physical safeguards to protect your information.

While the FTC Privacy Rule governs notices and sharing, businesses must also safeguard customer data under separate requirements (e.g., Safeguards Rule).

If you are a California resident, you have the right to:

• Request access to personal information we collect
• Request deletion of your personal information
• Request correction of inaccurate information
• Opt out of certain data sharing (if applicable)
• Limit use of sensitive personal information

To exercise your rights, contact us at:
Youraccidenthelper@gmail.com / (818) 387-5629

We retain personal information only as long as necessary to:

• Provide services
• Meet legal, tax, or regulatory requirements
• Resolve disputes

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

Limitless Auto Collision

8740-8756 Baird Ave, Northridge, CA 91324
(818) 387-5629
Youraccidenthelper@gmail.com